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quality cleaning services LLC

Client Portal Terms &

EULA​

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1. Service Agreement

By booking, purchasing, or using services from Home Sweet Home Quality Cleaning Services LLC (“HSH,” “we,” “our,” or “us”), you (“Client,” “you,” or “user”) agree to these Terms.

Our services include residential cleaning, specialty cleaning, organizing, commercial cleaning, biohazard-related services, and any related offerings available through our website or booking portal.

All services are subject to availability, scheduling, property conditions, and client cooperation.

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2. Client Portal Access & End User License Agreement

HSH may provide access to an online client portal, booking platform, or related software tools (“Portal Services”).

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Portal Services solely for:

• Booking appointments

• Managing plans

• Viewing invoices

• Communicating with HSH

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3. Scope of License & Restrictions

You agree not to:

• Copy, reproduce, or resell Portal content

• Reverse engineer or misuse the platform

• Use the Portal for unlawful activity

• Interfere with system security or performance

• Impersonate another client or entity

Unauthorized use may result in immediate termination.

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4. User Data

By using our Portal Services, you may provide personal information including:

• Name, phone number, email

• Property address

• Booking preferences

• Payment and invoice history

You authorize HSH to collect and use this data solely for service fulfillment, scheduling, quality control, compliance, and client communication.

Data use is governed by our Privacy Policy.

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5. Software and Services

Portal functionality may rely on third-party systems including Wix, payment processors, scheduling platforms, email automation, and integrated service providers.

We do not guarantee uninterrupted access and are not responsible for outages or third-party disruptions.

 

6. Communications

By booking or registering, you consent to receive communications from HSH including:

• Appointment confirmations

• Service reminders

• Policy updates

• Invoices and receipts

• Service-related SMS/email notifications

You may opt out of marketing communications, but transactional messages are required for service delivery.

 

7. Intellectual Property

All website content, branding, text, logos, service descriptions, photos, and software are owned by:

• Home Sweet Home Quality Cleaning Services LLC

• Home Sweet Home QCS LLC

• The Elite Awakenings LLC

You may not use our intellectual property without written permission.

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8. App Terms (If Applicable)

If you access our services through a mobile application, you agree that:

• App access is licensed, not sold

• Use must comply with these Terms

• HSH may update or discontinue app features at any time

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9. Additional Terms for Apple App Store Apps

If an app is downloaded through the Apple App Store:

• Apple is not responsible for the app or services

• Apple has no obligation to provide support

• Any claims related to the app must be directed to HSH

• Use must comply with Apple’s App Store terms

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10. No Responsibility for Acts or Omissions of Third-Party Providers

HSH is not liable for acts, errors, omissions, negligence, or delays caused by:

• Building management

• Utility failures

• Payment processors

• Third-party contractors

• External service providers outside HSH control

 

11. Disclaimer of Express and Implied Warranties

All services and portal access are provided “AS IS” and “AS AVAILABLE.”

To the maximum extent permitted by law, HSH disclaims all warranties, including:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Uninterrupted or error-free service

Cleaning outcomes depend on property condition and client disclosures.

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12. Limitation of Liability

To the fullest extent allowed by law, HSH shall not be liable for:

• Indirect or consequential damages

• Lost profits or business interruption

• Property conditions existing before service

• Client failure to secure valuables or fragile items

Total liability shall not exceed the amount paid for the service session giving rise to the claim.

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13. Indemnification

You agree to indemnify and hold harmless HSH, its employees, contractors, affiliates, and partners from any claims arising from:

• Your misuse of the Portal

• Failure to provide accurate service information

• Unsafe conditions at the property

• Breach of these Terms

 

14. Termination of License

We may suspend or terminate Portal access immediately if:

• Fraud or misuse is suspected

• Payments are delinquent

• Client violates policies

• Abuse or unsafe conditions occur

Termination does not remove your obligation to pay outstanding invoices or fees.

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15. Updates and Modifications

We may revise these Terms at any time. Continued use of our website, portal, or services constitutes acceptance of the updated agreement.

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16. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, unless otherwise required by applicable law.

 

17. Contact Information

Home Sweet Home Quality Cleaning Services LLC
Easton, PA 18044
Phone: +1 (484) 903-7664
Website: https://www.homesweethomes.info

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© 2022 Home Sweet Home Quality Cleaning Services LLC

Home Sweet Home QCS LLC

The Elite Awakenings LLC

All rights reserved.
Rev. Sept. 2022